The Seven app is compatible with the following operating systems: IOS 17.0 or later and Watch OS 10.0 or later. For Android the operating system varies depending on device type. Make sure your device is updated to the latest version.
For IOS & Watch OS:
- Go to your device settings
- Tap General
- Tap Software Update
- Check system version and update if needed
For Android:
- Go to your device settings
- Tap on the “Search” icon in the top right corner and type Software Information
- Tap Software Information
- Tap Software Information again
- Check Android Version and update if needed
If you are still having issues after trying this feel free to contact us and we’ll help you out.